Terms of Use

Thank you for visiting LA County CareConnect (“CareConnect”). CareConnect is operated by the Los Angeles County Justice, Care and Opportunities Department (“County”, “we”, “us” or “our”). We ask that you carefully review the body of these Terms of Use and all documents linked from the body of these Terms of Use (collectively, “Terms of Use”) before using CareConnect. These Terms of Use establish a binding license agreement that governs your use of CareConnect. You agree to be bound by all portions of these Terms of Use applicable to any manner in which you use CareConnect. If you do not agree to any portion of these Terms of Use, you may not use CareConnect in the manner governed by such portion of these Terms of Use.

CareConnect is a platform that allows individuals to search for services and send requests to providers. It also allows staff from organizations to search for and register clients with self-reported information, conduct basic screenings for needs, search for providers based on those needs or other identified needs, send referrals through the app, and communicate with other providers. The goal of CareConnect is to bridge the different systems and service providers in LA County and help individuals find and access services more quickly.

Please review our Privacy Policy and Practices as well as our Disclaimer which also govern your use of CareConnect. The Privacy Policy and Practices and Disclaimer is incorporated into the body of these Terms of Use. For users with log-ins to CareConnect, the Confidentiality and Access Requirement terms are incorporated into the body of these Terms of Use.

Unless otherwise noted, all contents of CareConnect, including, without limitation, all text, programs, products, processes, technology, information, content and other materials, together with all copyrights, trademarks, trade dress and/or other intellectual property therein (collectively, “Contents”), and the compilation (meaning the collection, arrangement, and assembly) are owned by us, or by third parties who have licensed such Contents to us. Such Contents are protected by U.S. and international copyright laws. We, on behalf of ourselves and our licensors, expressly reserve all rights, including, without limitation, intellectual property rights, in CareConnect and all Contents and compilation of Contents from time to time available on CareConnect. Access to this Site does not confer, and shall not be considered as conferring, upon you or any other user of the CareConnect any license or other rights to the CareConnect, the Contents or the compilation of Contents.

We provide CareConnect to you on an “as is” basis without any warranties of any kind, whether express or implied. To the extent permissible under applicable law, we hereby disclaim all warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, title and non-infringement. Without limiting the foregoing, we do not make any representations or warranties that (a) the information or other materials available on CareConnect will be error-free, (b) defects in CareConnect will be corrected, (c) CareConnect or its servers are free of viruses or other harmful components and/or (d) CareConnect will be secure, accessible continuously and without interruption. Further, we do not make any representations or warranties regarding the use, accuracy, reliability, and/or completeness of the information or other materials available on CareConnect.

We may provide links from CareConnect to other sites as a convenience to our visitors. We have no control over the content posted at those linked sites, all of which have separate terms of use and privacy policies. We make no representations about the use, accuracy, reliability, and/or completeness of any information or other material available thereon. Links to the third party sites are not intended to and do not imply affiliation with or sponsorship or endorsement of these sites or of the third parties operating such sites. Once you link to another site, you are subject to the terms of use and privacy and security policy of that site and use that site at your own risk.

We have not reviewed all the third party sites linked to or framing CareConnect and are not responsible for the contents of any pages contained on such third party sites. By entering CareConnect you acknowledge and agree that Department has not reviewed all the third party sites linked to or framing CareConnect and is not responsible for the content of any pages of such third party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you may have or might be requested to give to any third party, and you hereby irrevocably waive any claim against us with respect to such third party sites and their content. Your linking to any sites or to any other pages connected to such sites is at your own risk.

We do not accept any liability for any conduct, acts or omissions occurring at CareConnect. Under no circumstances will we be liable to you for any consequential, incidental or special damages, including any lost profits or loss of data, even if you claim to have notified us about such damages, or for any claims by any third parties.

You agree to indemnify, defend, and hold us harmless, at your own expense, from and against any liability, fees (including attorney’s fees) and/or costs arising out of or relating to your breach or violation of the Terms of Use.

You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Terms of Use or the ownership, operation or maintenance of CareConnect shall be resolved exclusively in the appropriate state or, where subject matter jurisdiction is appropriate, federal court in Los Angeles County, California. All such disputes shall be governed by and construed in accordance with the laws of the State of California.

You agree that we may modify these Terms of Use at our sole discretion, without notice to you, and that your right to access CareConnect is conditioned upon your compliance with the most current version of these Terms of Use. You further agree that we may modify all or any portion of CareConnect and/or any service available on CareConnect without notice or cause at any time.

We may terminate all or any portion of these Terms of Use and/or all or any portion of CareConnect without notice or cause at any time. You agree not to use all the applicable portions of CareConnect for any reason if at any time we terminate your access to all or any portion of CareConnect, we terminate all or any portion of these Terms of Use, or you do not agree to all or any portion of these Terms of Use. If at any time you do not agree with any portion of the body of these Terms of Use or the Privacy Policy, or Disclaimer you must immediately cease using CareConnect.

These Terms of Use constitute the entire agreement between you and us relating to your access to and use of CareConnect and supersede any prior or contemporaneous representations or agreements. These Terms of Use shall govern our legal rights and obligations. Any rights not otherwise expressly granted by these Terms of Use are reserved by us. This Agreement may not be modified, either expressly or by implication, except as set forth above.

If any provision of these Terms of Use is deemed invalid or for some reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not in any way affect the validity or enforceability of the remainder of these Terms of Use not deemed invalid or unenforceable.