Privacy Policy

By visiting CareConnect, you are agreeing to the policies described below, and you are agreeing to be bound by its terms in relation to your use of CareConnect.

The Los Angeles County Justice, Care and Opportunities Department recognizes the public's concern about privacy on the Internet. This website privacy statement establishes how information gathered about you from your visit to our website will be used by this website's operators. As a visitor, however, you should be aware that much information submitted to Los Angeles County is public information under the laws of the State of California. Under some circumstances, we may be required to disclose such information in accordance with the California Public Records Act or other legal requirements.

The following describes how information may be collected depending on your activities at this website:

We may collect and store information for statistical purposes. For example, we may count the number of visitors to the different sections of our site to help us make them more useful. The information collected may include such items as the name and domain of the host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using or your browser software and operating system. This information does not identify you personally.

We may use your Personal Information, including the information gathered from cookies to help create and personalize website content, improve website quality, track communication responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the website (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security).

By sending us an electronic mail message, you may be sending us personal information (i.e., your name, address, e-mail address, etc.). We may store the name and address of the requester in order to respond to the request or otherwise resolve the subject matter of your e-mail. If you make a request or send feedback, we may also use your information to respond and address feedback.

Our website also contains links to information located on websites maintained by other public agencies and private organizations. Once you access an individual document that links you to another website, you are subject to the privacy policy of the website containing that document.

We may also collect information from any visitor to our site, including the information below.

Our website uses cookies, which are small text files that are stored on the device you use to navigate our website. Cookies may collect information such as the pages your visit on our website, your web address, the type of browser, device or hardware you use, search terms, advertising identifier, mobile network information, and IP-based geography location. This information helps us recognize you the next time you visit our website, so we can customize your next experience with us. You can set your browser to reject and/or remove cookies at any time. Our services can still be used if cookies are disabled, rejected, or removed. Some features of the services may be impacted. For example, a common cookie enables your browser to remember a login username for future logins. Disabling cookies will prevent you from being able to do so. To learn more about your ability to manage cookies, please consult the privacy features in your web browser.

We may update this Privacy Policy at any time. If we materially alter this policy, we will notify you of such changes by posting a notice on our website. Your continued use of our website will be your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the website and you should notify us that you do not want your information used in accordance with the changes.

If you have any questions about our Privacy Policy, please contact us at careconnect@jcod.lacounty.gov.